ProzTopUp is a Nigerian virtual top-up platform that lets you buy airtime, data bundles, pay TV subscriptions (DStv, GOtv, StarTimes), electricity bills (all DISCOs), and purchase E-Pins (WAEC, NECO, JAMB) — all from one account.

Go to the Wallet page in your dashboard, enter an amount (minimum ₦100), and pay via Paystack using your bank card, USSD, or bank transfer. The money reflects in your wallet instantly after payment.

Airtime, data, and e-pins are delivered instantly (within seconds). TV and electricity payments are also instant. If a delay occurs, your wallet is refunded automatically within 24 hours.

We support all four major Nigerian networks: MTN, Airtel, Glo, and 9mobile for both airtime and data purchases.

We support DStv, GOtv, and StarTimes subscriptions.

Yes. We support all Nigerian electricity distribution companies (DISCOs) including Ikeja Electric, Eko Electric, Abuja Electric, PHED, KEDCO, IBEDC, and others.

E-Pins are electronic vouchers for educational and government services including WAEC registration, NECO, JAMB, and other examination bodies.

A small processing fee applies to wallet top-ups. The fee is displayed clearly before you confirm payment. There are no fees for making purchases from your wallet balance.

You will find your unique referral link in the Referrals page. Share it with friends. When they register and complete their first transaction, a bonus is credited to your wallet.

If a purchase fails after payment is deducted, the amount is automatically refunded to your wallet within a few minutes. If you do not see the refund, contact support with the transaction reference.

Yes. All payments are processed through Paystack, a PCI-DSS Level 1 compliant payment gateway. We do not store your card or bank details on our servers.

Wallet balances are intended for purchasing services on the platform and cannot be withdrawn to a bank account. Unused balances remain accessible for future purchases.

Click "Forgot Password" on the login page. Enter your registered email, and we will send a password reset link. If you do not receive the email, check your spam folder.

You can reach us through the Support page in your dashboard, or via WhatsApp using the floating chat button on the website. We aim to respond within 30 minutes during business hours.

Yes. The platform is fully mobile-responsive. You can install it as a Progressive Web App (PWA) from your browser for an app-like experience without downloading from an app store.